Small Business Resource Guide

Small Business
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Small business is one of the biggest drivers of economic growth in the U.S. A 2019 Small Business Administration (SBA) report found that 99.9% of US businesses are small businesses. Those small businesses provide 47.5% of all the jobs in the US. Although big businesses have cut 4 million jobs since 1990, small businesses have created a whopping 8 million new jobs. In fact, the SBA reports that since the 1970s, small businesses have produced 66% of the net new jobs in America.

E-Commerce is one of the biggest factors in the rise of small business. With access to the internet, it's easier than ever to start your own business. Whether you are a budding eCommerce mogul or just want a side hustle, it pays to do it right. Here are the tools and resources you need to get started.

4 Questions to Ask Yourself Before You Begin Your Business

It may be tempting to plunge in head first, especially if you're excited about your fantastic new business idea. However, your chances of long-term success will improve if you pause and get clear on your priorities.

Here are four questions to ask before you start a small business. The more honest and thorough your answers, the better your foundation will be. If you don't know how to answer some of these questions, reach out for help from a business mentor (more on that below).

1. What's the market for my product?

Let's say you've created a mug in the shape of a tree trunk. You love it. You feel great when you drink your morning coffee out of a tree trunk. You've given a few to your friends, and they seem to like the design. Although it sounds great, this is not market research.

You'll need to know a few more things to understand your market. First, what is the market for ceramic mugs? How crowded is this market niche? Second, what's the market for novelty or specialty mugs?

It's a good idea to look into market delivery as well. Will you sell to stores or market your mugs online? If your small business will be primarily eCommerce, find out how much it will cost to box and ship your mugs. If the cost of eCommerce fulfillment doubles the cost of the mug, will the market bear this price? Can you still make a profit?

2. How will I finance my startup before it turns a profit?

If you're planning a side hustle, your financing may be very simple. You can continue to work at your current job, so you won't need to worry about keeping a roof over your head. You may be able to scrape together enough funds for your initial production run from your savings.

If you want to build your business into your full-time job, however, you need to think about financing for your startup. This isn't just your capital and overhead. At some point, your business will get big enough that you'll need to quit your day job.

Think about how soon you'd like to transition into working on your small business full-time. Ask yourself how soon you can realistically expect to see a profit. Then double that time estimate (entrepreneurs are optimists). Figure out your monthly living expenses. It's a good idea to start a new business with enough reserves to pay your bills for several months. Also, consider when you'll need to hire employees to help you grow.

Do you have enough money to self-fund the startup phase of your small business? If not, you could plan to roll out your business slowly, to ease the financial burden. Or you can look for outside financing. More on this below.

3. What kind of return do I want from my business?

Would you be happy with a few extra bucks in your pocket? Or do you need to support a family of five with three kids in college? Do you want your business to provide enough income to fund a private airplane?

The answers to these questions will help shape the direction of your new business. If your goal is to sell some of your tree trunk mugs and that's it, you can start with a fairly simple business plan. If you want a business that allows you to cruise around on your yacht, you'll need a ceramic mug empire. You might want to work with a designer to create more types of mugs. Or you might decide that the mug market is too small for your ambitions. You might need to find a different product to sell all together.

4. What kinds of help do I need to get started?

You don't need an MBA to start your own small business. You don't even need experience running a business. Everyone has to start somewhere. However, you don't have to learn by making lots of mistakes. There are tremendous resources available to small business owners. You can find a mentor, take a class, or join a bootcamp (more below). You don't have to go it alone.

Small Business Startup Resources

As you prepare to start your business, the first step is to reach out for help. Fortunately, there are lots of great resources for small businesses in the US. Even better, many of these are free.

  • SBA Office of Advocacy FAQ Sheet: This helpful collection of facts covers most aspects of small business. It answers the top 21 questions people ask.
  • 10 steps to start your business: Ten key questions to ask when you're thinking about starting a small business.
  • Business Structure: Do you want to be a sole proprietor, LLC, or S-corp? Your tax status and other regulations depend on your business structure. This SBA resource will help you choose the right structure.

Small Business Training and Resources

Everyone can use a helping hand when they're getting started in the business. Even if you're a serial entrepreneur, coaching and mentoring can be immensely valuable. Spending time with a SCORE mentor or in business training can save you time and money as you start your small business.

Here are a few of the training resources you might want to tap into. Pro tip: These resources aren't just for startups. If your small business has stagnated and you want help to take it to the next level, these resources are for you, too.

  • SCORE: The Service Corps of Retired Executives is a non-profit association supported by the SBA. SCORE provides free and confidential business advice from experienced business owners. The organization offers webinars, mentors, workshops, blogs, and one-on-one mentoring. SCORE's services are free.
  • SBA: The SBA has support for businesses that want to learn how to sell to the government. Its All Small program can match you with a mentor-protégé. The service is offered at no charge.
  • Business bootcamps: Business bootcamps offer intensive training programs of a few weeks or months. A bootcamp is an investment, both of time and money, since most bootcamps charge tuition.
  • Business incubator: Also known as startup accelerators, incubators combine the training and mentorship of a bootcamp with opportunities for investor funding. These are popular in the tech sector. Some of the most well-known incubators include Y Combinator, TechSeed, and TechStars. The big incubators are competitive; they get many more applicants than they have space for. If you want to work with one of these, be prepared to present your business well.
  • Business coach: Business coaching is the most personalized small business training. It may also be the most expensive option. However, some business owners feel that business coaching fees are a great investment in their growth as entrepreneurs.
  • Online video training: There are great online resources for business training. Many of these are inexpensive or free. Any question you could have is probably answered in a video on YouTube.
  • 10 Steps to Starting a Business: The SBA lists steps to take when starting a business, each with links for finding lots more information.
  • 50 Free Resources to Help Grow Your Business: This webpage is the kitchen sink of small business lists. It includes everything from networking, operations, and funding to marketing, development, and branding resources.
  • This site offers comprehensive resources for starting a small business.

Business Planning Basics

Once you've done your market research and figured out how you're going to fund your business, it's time to write your business plan. Again, you don't have to have an MBA to write a good business plan. The key is to figure out what's important to you.

Your business plan should reflect the values you bring to your business, as well as your goals and your strategic plan. You can make your business plan as detailed or as simple as you want. Your plan doesn't have to be perfect. In fact, if it doesn't change over time, you might be doing something wrong. Think of your business plan as a living document that you will update as your vision for your business shifts.

In fact, the only business plan mistake you can make is to not write one. A business plan can double the chances of your small business succeeding. However, your business is likely to grow faster if you do have a written plan. In addition, if you want a business loan or investor funding, a well-written business plan is a must.

  • One Page Business Plan: This company grew out of The One Page Business Plan, a book by Jim Horan. If you feel intimidated by the idea of creating a business plan, this is a great resource. Horan's fast and effective approach makes business planning simple.
  • Business Plan Resources: SCORE provides information on writing a business plan. You'll also learn how to complete financial and cash flow statements, and find listing for business planning workshops.
  • SCORE Business Plan Template: SCORE offers a free startup business plan template. The template includes all the sections you might want in your plan, with detailed instructions and worksheets.



Where to Start Your Small Business

In our connected world, it's easy to start a business at your kitchen table or on your sofa. If you're going for the side hustle, a home-based business might be perfect. If you can earn extra money while you're curled up in your favorite chair, why not?

If you have a plan for expansion, however, there are some limits to running a business out of your home. Your children and spouse may interrupt your workflow. Your home is full of distractions. Anything from the laundry to the leftovers in the fridge can derail your productivity.

If your home is large enough to provide a dedicated operating space, this can be a cost-saving way to start out. However, you should be aware of local zoning laws. These can affect your ability to base your business in your home. If your business is open to the public, it's crucial to understand zoning and permitting regulations.

Some rental options give you a lot of flexibility. Co-working lets you use an office or conference room when you need it. This can be much cheaper than paying for a dedicated office space. If you're starting an eCommerce business, you can contract with an order fulfillment warehouse to store and ship your products. This allows you to take up more or less space on the warehouse shelves as your demand fluctuates.

If you decide to rent space for your business, you'll be in good company. According to the SBA, small businesses rent 30% to 50% of all commercial properties. That translates to 20 to 34 billion square feet. The SBA is a great resource for information about how to choose the right location for your business.

Financing Your Small Business

Your best financing option will depend on what you want to sell. Other factors to consider include how you plan to enter the market plus your long-term plans for your business.

Maybe you would be happy selling a few mugs a month to make some extra money. In that case, you can probably fund your startup by cutting back on lattes.

To build a larger business, however, you will need more capital. You need financing for inventory, space, and equipment. In addition, you'll need to pay yourself until the business becomes profitable.

There are five broad categories of financing. Within each, there are many different variations.

1. Self-funding

Financing your small business from your own resources is also called bootstrapping. The advantage is that your business doesn't have the burden of paying off business debt. If your startup doesn't take off, you won't be stuck paying back loans for a business you no longer have. In addition, you don't have to give an interest in your business to an investor.

The downside of self-funding your business is that, unless you have a lot of savings, lack of funding could limit your growth. Additionally, if you dip into your retirement savings or max out your home equity line of credit, you're gambling with your financial future. SBA data shows that 30% of businesses don't make it past the first two years. By year 10, only a third of businesses are still afloat.

It's smart to hope for the best but prepare for the worst when you open a new business. Before you risk your retirement savings on your business idea, look at other financing options.

2. Family and friends

Don't discount your family and friends, both as customers for your business and as financial backers. Your nearest and dearest may be happy to invest in your startup.

Make sure you are transparent with anyone who backs your business. Put financial agreements in writing, to avoid misunderstandings later. Also, make sure your investors understand the risk of investing in an untested venture.

3. Crowdfunding

Crowdfunding is an increasingly popular way to finance a new business. You can also use one of these platforms to launch a new product in an existing business. Some businesses find great value in the market testing that comes with this type of financing.

The two biggest platforms for crowdfunding are Kickstarter and Indiegogo. Their funding models are different. Indiegogo allows you to do flexible or fixed funding. Flexible funding means you get to keep whatever funds you raise, whether you have two investors or 2,000.

In the fixed funding model, you set a funding goal. If you don't meet that goal, you don't get any money and your backers get refunds. Kickstarter only offers this funding model, which it calls all-or-nothing. Fixed funding ensures that you raise enough to manufacture the perks or rewards that you promised your investors. If your startup requires a minimum order to be profitable, this is a good crowdfunding model for you.

Both of these crowdfunding platforms charge transaction fees for processing payments plus a platform fee. However, you get to fund your initial production run by pre-selling your products. Your only obligation is to send the promised perks to your backers. You don't carry any debt or pay interest. Plus, you have a great platform to market test your new product.

4. Business loans

There are several ways to get a small business loan for your startup. The SBA offers microloans of up to $50,000.

Another place to look for startup funding is a small business grant program. Grants, unlike loans, do not need to be paid back. Grants are often targeted at a specific group, such as grants for women in business.

You may also qualify for special funding or grants if you are a veteran. There are small business programs for people of color, people with disabilities, and felons, among others. The downside of grants or other special funding programs is that the amount of money may be limited. You may need to seek additional funds through another channel.

5. Investors

You don't have to pitch your business on Shark Tank or to a venture capital (VC) firm to get investment capital. The SBA offers debt and equity investment through SBICs. An SBIC is a private investment firm that is regulated by SBA. SBICs provide startup capital for small businesses.

Startup financing resources

Here are some resources to help you navigate your small business financing.

Licensing and Taxes

You still have a few more decisions to make to get your small business off the ground. To protect yourself and your business, you'll need to make sure you're in compliance with applicable laws and regulations. Failing to do this at the start of your business can lead to headaches down the road. This is especially true if you want your business to grow.

If the thought of dealing with the legal red tape around business ownership gives you a headache, it shouldn't. The paperwork can seem confusing at first, but you'll soon get the hang of it. At some point, your business may grow to the point where tax and regulatory filings are too much for you. That's a good time to hand your bookkeeping over to a professional.

Here are some of the steps you may need to take to make sure your small business operates on the up-and-up.

  • Get a Business License from Your City or County: If you're a new business with no revenue, the cost should be minimal.
  • Get a Sales Tax License: If you'll be selling taxable goods, most states require you to register with the state department of revenue. If you're an eCommerce seller, you may need to get resale licenses in multiple jurisdictions. TaxJar's blog has great resources, including links to registration information for every state.
  • Register our Business Name: Protect the trade name of your business by registering it with the proper authorities.
  • File for Patents and Trademarks: If your product is a new invention or creation, you'll want to protect it. It's a good idea to at least file for a patent (the process is lengthy) or trademark your work.
  • Apply for Federal and State Licenses and Permits: The SBA helps you decide if you need any federal permits. Consult the Secretary of State website for your state for state permits and licenses.
  • Filing and Paying Taxes: Does your business need a state tax ID? This SBA page explains your tax responsibilities and how to meet them.
  • IRS Small Business and Self-Employed Tax Center: This page provides links to all kinds of tax information. You can educate yourself about tax ID numbers, forms, and publications for small business owners.
  • Learn About Business Laws: You'll need to become familiar with the laws that apply to small business. This SBA page explains laws relating to privacy, finance, online business, and intellectual property.
  • Nolo Press: Nolo Press is a tremendous resource for legal matters. It sells DIY legal manuals and also provides small business resources on its website.


Get Ready to Start Your Small Business

In addition to the resources listed above, be sure to check for resources in your local area. Business associations, chambers of commerce, and clubs offer support, advice and networking opportunities.

Now is a great time to start a small business. The bar for entry is low and the possibilities for success are limitless. There is a lot to know before you start a small business. Luckily, you can draw on powerful resources for support every step of the way.

Now get out there and make your mark!


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